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200,000+Orders Delivered
15-min startInstant Delivery
30-day Refill Guarantee
No Password Required
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24/7 Live Support
Market Leader
Real Accounts, Drip-Fed
HELP CENTER

Frequently asked questions

Everything you need to know — pricing, delivery, account safety, refunds and support. Can't find an answer? Email support@thunderclap.com.

Getting started

What is Thunderclap?
Thunderclap is the fastest-growing social media marketing platform built for brands, businesses, influencers and agencies — specializing in engagement services across Instagram, Facebook, TikTok, YouTube and Twitter / X.
How does Thunderclap work?
Pick a service, choose your package, paste the link to the profile or post you want grown, complete checkout, and we ship the engagement. No password required, ever.
Do you offer a free trial?
We don't gate the platform — order any tier and if you're not satisfied, our 7-day refund policy has you covered. Start small with our 50- or 100-unit tiers if you want to test the quality first.
Where can I see all your services?
From the homepage, click on a platform (Instagram, TikTok, YouTube, Facebook, Twitter / X) and you'll see every service we offer — Buy Followers, Buy Likes, Buy Views, etc.
Why should I trust Thunderclap?
We deliver genuine followers and engagement from active social media users. Payments run through a secure gateway. Your privacy is guaranteed, and we will never ask for your password.
What does Thunderclap actually do?
We accelerate social media growth by shipping high-quality engagement — followers, likes, shares and views — designed to boost visibility and credibility across every major platform.
Why should I choose you over other providers?
Reliability, authenticity and affordability. Real engagement from real accounts at competitive prices, with refill and refund guarantees most providers won't offer.

Delivery & services

How fast is delivery?
Most orders begin within 5–30 minutes of payment. Full delivery typically lands within 24 hours, drip-fed at a natural pace.
How long until my order is fully delivered?
Most packages complete within hours. We allow up to 24 hours to keep delivery looking organic on the platform side.
How do I receive Instagram followers or likes?
Pick a package, complete checkout, and engagement begins landing on your profile or post within 72 hours depending on tier size.
Do followers ever drop? What if they do?
We aim for permanent engagement, and our refill guarantee covers any drop-off within the guarantee window — top-ups are free.
I didn't receive my order. What now?
Contact 24/7 support via our contact page. We'll trace the order and resolve it within hours.
It's been a few days and I still haven't received my order. Help?
Email support@thunderclap.com with your order number — every order is logged and we'll get it moving immediately.

Packages & quantities

How many followers can I buy?
Anywhere from 100 to 1,000,000+ followers, packaged in tiers — pick the one that matches your goal.
How many likes can I buy?
From 50 to 200,000+ likes. Pricing scales smoothly with quantity.
How much do services cost?
Pricing starts at $2.39 per package. Each service page shows the full tier ladder with per-tier discounts.
Is there a limit on how much I can buy?
No limit. Order across multiple platforms or stack multiple packages on the same account — totally fine.
Can I place a custom order?
Yes — contact our team via the support page and we'll build a custom tier for you.

Account safety & credentials

Do I need to share my password?
No. Ever. We only need your username, profile URL or post URL — nothing else.
Will my account be restricted or banned?
No. Our delivery follows the natural pace each platform's algorithms expect — no restrictions or penalties.
Do I need to follow people back?
Not at all. Followers we ship don't require reciprocation.

Account management

My followers are dropping. What should I do?
Contact support and we'll trigger a free refill under our refill guarantee.
Can I remove the followers/likes I purchased?
Yes — open a support ticket and we'll guide you through removal.

Refunds

What's your refund policy?
We offer a 30-day refund policy on every order. If we miss the spec or the timing, request a refund within 30 days.

Payments

What payment methods do you accept?
Visa, Mastercard, Amex, Discover, Apple Pay, Google Pay, PayPal, and Crypto (BTC, ETH, USDC, USDT) — all routed through our secure gateway.
My card was declined. What can I do?
Try a different card or use Apple Pay / Google Pay / PayPal / Crypto. Our gateway accepts every major method.
Do you accept PayPal?
Yes — PayPal is fully supported.

Security

Is it safe to buy engagement services?
Yes. Every order ships from real, active accounts; payment runs over SSL; your account data stays private.

Customer support

How do I contact support?
Visit /contact, fill in your name, email, subject and message, and a real human will reply within hours — 24/7.
What's the fastest way to reach a real person?
The contact form gets you to a human within hours; email support@thunderclap.com for anything sensitive.

Promotions

Do you ever run deals or discounts?
Yes — discounts rotate throughout the year. Check the homepage and individual service pages for the current promo.

Still need help?

Our team replies within hours, 24/7. Or jump straight in and start growing — pick a package and your order ships within minutes.

Contact supportSee packages