How To Turn Off Auto Replies on Instagram?

Yes, one can easily remove Instagram Auto-reply. Instagram auto-reply is an exceptional feature that allows you to send automatic responses to frequently asked questions.

Brands typically use it to reach customers whenever they have questions about products/services. They help to reach customers when you cannot reply to them directly. Though auto-reply is pretty useful when you want to save time and reach your customers quickly, there are times when you want to turn off the Instagram Auto-reply.

Let us learn how to turn off Auto Instagram replies in a few easy steps!

Turning off auto reply DMs on Instagram won’t help your business reply instantly but will help you handle inquiries personally. This authentic and real gesture can help convert potential customers into customers. Let us begin with steps on how to turn off auto-replies on Instagram.

1. Using Account Settings

Turn off Auto replies on Instagram using Instagram Account Settings:

• Step 1: Open Business Settings on your Instagram account

• Step 2: Go to the list of saved replies

• Step 3: Tap on the reply you want to delete and choose the Delete response.

• Step 4: Tap on the checkmark to save the changes.

2. Using Meta Business Suite

Turn off Auto reply on Instagram using Meta Business Suite:

• Step 1: Log in to your Meta Business Suite Account

• Step 2: Go to Inbox at the left pane

• Step 3: Click on the Automation from the top

• Step 4: Set the toggle off of the Instant reply and unmark the Instagram checkbox

• Step 5: Save the changes to disable the auto-reply on Instagram.

Consider your needs and preferences when making the decision to turn off Auto replies. Let us learn when you should turn off auto reply for your Instagram Business Account

There are certain situations where auto-replies on Instagram are not effective, and thus, turning off auto-replies is the best choice. Turning off auto-replies makes your replies more authentic and honest. Here is when you must turn off auto-replies:

• For Handling Sensitive Or Complex Inquiries

Issues like inquiries about a specific product or service or complaints regarding a service delivered need special attention. Auto-replies are not enough when you encounter sensitive issues.

There are certain situations where these auto-replies will not work and will not address an issue with the attention it needs. Then, it is the right time to turn off auto-replies and reply manually.

• For Offering Personalized Customer Service

Personal services always require personalized solutions and replies, so automatic replies won’t work here. Offering personalized customer service is another reason for turning off auto-replies on Instgaram.

Auto-replies quickly diminish its complimentary side, making it sound like a mandatory courtesy.

• For A Small Volume Of Messages

Manual replies can be time-consuming and even overwhelming at times. But when you have to reply to a small volume of messages, you can choose to turn off your auto-reply and start addressing every message individually.

Turning off auto replies will improve the overall quality of your replies, making them more relevant and genuine.

• For A Vacation

The last and most obvious reason to turn off auto replies on Instagram is when you are taking a break from work.

Whether you have gone on vacation or are just staying home and taking a break from your business, you must turn off the auto-replies and simply enjoy your vacation!

Instagram Auto-replies are extremely suitable for a fast-paced influx of content and communication. But when you are running a business that needs your personal attention while replying to every DM, turning off auto-replies can be beneficial.

Start by finding a need to turn off auto-replies on Instagram and abide by the above steps. You can easily turn off auto-replies on Instagram by using Account Settings or the Meta Business suite. Make your customized and personalized replies touch the hearts of your clients!